Shipping and Return Policies
Shipping within the United States
We currently use several vendors who print and ship various products directly, typically using FedEx. Depending on the product and our stock levels, shipping can take up to two weeks. Products fulfilled by us will ship within three days of the purchase using USPS Ground Shipping. If you require express shipping or an expedited service, please let us know before you make your order and we may be able to make the arrangement. You will receive tracking information by email if available when your order has shipped. Delivery times vary and may be dependent on product type, so we maintain no responsibility for delays or lost products.
Please note that in some cases, depending on the product, P.O. Boxes may not be accepted, as some of our vendors use FedEX and UPS, who are unable to deliver to such addresses unless your post office allows for the P.O. Box address to be used as a suite number to allow for the receival of such packages.
Express shipping is currently unavailable, but may in some cases be arranged. Please contact us if you have any questions.
We accept payments by credit card (AMEX, Mastercard, Visa) and through some crypto currencies like Bitcoin. All list prices are exclusive of sales tax, which may be applied in certain circumstances.
Sales and Duties Taxes
For orders shipping to within the United States, state and local taxes, if applicable, will be applied to your order as required by law in certain states. Within the EU, prices displayed on the website, apart from the cart and checkout pages, are exclusive of Value Added Tax (VAT). For shipping to within the EU, VAT where applicable will be applied on the Cart and Checkout pages. For all shipping to any region outside of the US, applicable duties will be charged at checkout. Keep in mind that international orders could be subject to import taxes, custom duties, and fees once the shipment arrives at its destination. The recipient is responsible for such charges, which can vary from nation to nation.
Changes to your order
Please note: We cannot make any changes to your order after you have submitted it. If you need to update the shipping address or wish to change the books you have ordered, you will need to request a cancellation and order again. If the parcel has already been shipped and you need to change the shipping address, you will need to contact the local delivery company once the parcel has arrived in the country of delivery.
We do not allow refunds, and returns are limited to select items for which we control shipping. Returns for certain items may be available in exchange for store credit and must be made within 14 days of purchase. If the contents of the order are incorrect or arrive damaged, an exchange may be issued for certain products if they are returned to us in tact. All non-book or –magazine-related merchandise are considered final sale. If you are unhappy with your purchase for any other reason and wish to return your order, please note that you will be responsible for the return shipping cost, which is non-refundable. Upon receipt of your return, we will issue store credit in the amount purchased. Please make sure to include the original packing slip so the return can be identified. If you have any other questions please contact us.
Tel.: +1 (505) 545–4090